Privacy Policy

Kawigraphics Studios is a leader in online privacy rights. We have created this privacy statement to demonstrate our commitment to you, our customer, through transparent, easy-to-understand information regarding our data practices. You will understand what we collect, why we collect it, and what we do with it. This policy applies to all Kawigraphics Studios brands, websites, apps, products, services, or technologies (we will collectively refer to these as “Services”). Additional privacy practices for certain Services can be found in Details for Specific Products and Services.

Information Collection: Account Level

At an Account Level, we collect and use information necessary to enable you to purchase and manage Services, provide you with support for those Services, and curate your experience with us. Some information is collected and used based on contractual consent, while others are based on informed consent, which may be changed at any time.

Basic Account Information

• Information Collected: Our site uses forms in which you provide contact information (e.g., name, address, phone number, email address, billing information, and IP address) to create an account, place orders, register domains, request information, and receive support. Additional information, such as support requests, may also be collected as part of managing your account and Services.
• Legal Requirement: This information is legally or contractually required to purchase and use Services. For instance: Verification may be required by our payment processor. Specific services, like domain registration, mandate this information by law.
  Accurate data ensures compliance with regulations and legal notices.
  By purchasing Services, you consent to the collection, use, and retention of this information during the Service's term and any legally required retention period.

How We Use This Information:

• Sending Emails (Legally Required): Emails are used to confirm orders, send requested information, and serve legal communications, such as ICANN-mandated emails, renewal notices, and policy changes. These cannot be opted out of.
  Sending Emails (Service & Promotional Communications):Service Communications are necessary for functionality changes, updates, and customer support. These are mandatory. Promotional Communications provide offers and updates, which you can opt in or out of via your account preferences.
• Legally Required Disclosure: We do not share your information without your permission, except when required by law or legal processes, such as court orders or subpoenas.
• Changes in Our Practices: We may update our privacy practices periodically. Material changes will be communicated via notices on our website or email.

Retention & Deletion of Account Information

Post-Termination of Account: When a Kawigraphics Studios account is canceled, personal data is deactivated in our systems but retained as necessary to resolve disputes, enforce agreements, or meet legal obligations.

Information Collection: Site Usage

Device Information: We collect data such as IP addresses and cookies to personalize your experience, provide support, and deliver legal notices.

Cookies and Tracking Tools: We use session and persistent cookies to improve functionality and track preferences.
Cookies linked to personal data are used for login and referral tracking.
Third-party tools may also use cookies for analytics, but their practices are subject to their own privacy policies.

Other Data Collection Methods:

• Clear Gifs: Used to track content effectiveness.
  Surveys & Contests: Participation is voluntary, and data collected is used to improve services or notify winners.

How We Share This Information

Kawigraphics Studios may share information within its affiliated brands and companies for purposes described in this Privacy Policy.

Specific Cases of Sharing:

• With Your Consent: When third-party products or services are offered.
  With Partners: Aggregated or pseudonymized data may be shared for analytics and improvements.
• For Legal Purposes: To comply with legal obligations or enforce our terms.

Residents of Kenya

For Kenyan residents, Kawigraphics Studios complies with all applicable data protection regulations, including the Data Protection Act, 2019. Your data will not be shared outside Kenya without your explicit consent unless necessary for delivering Services.

Site Security

We use industry-standard SSL encryption to protect your data. However, no method is 100% secure. Please contact us if you suspect any breach. 

Protecting Children’s Privacy

Our Services are not intended for children under 18 without parental consent.

Data Processing and Transfers

By using our Services, you consent to the processing and storage of your data in compliance with Kenyan laws.